ESTIM – ITSM On-Cloud is Software as a Service, where customers do not need to provide any infrastructure, such as servers or storages. ESTIM – ITSM On-Cloud is a generic IT Service Management application, which follow the best practice framework for managing IT service.
Customers will get a package of ESTIM – ITSM modules based on three types of subscription package. Basic, Standard and Enterprise. All modules in every package are ready for use configuration. All customers need to do is just to follow the configuration wizards.
ESTIM – ITSM On-Cloud will be ready for you within 2 working days, since you pay the subscription. Below is a detailed explanation of ESTIM – ITSM On-premise licensing types